Services and support
- Report a problem or make a request.
- Monday to Friday, 08:00 to 20:00 for email
and the . - If urgent, please call: +44 (0)24 7657 3737 (available 24/7).
IT Drop-in
- Location: Library, 1st floor.
- Open: Monday to Friday, 09:30 to 16:30.
Bespoke support
- - tell us about the IT support you need for an event.
- - request a service that's not covered by our existing forms.
- Strategic guidance from your Digital Business Partner - on embedding new technology, or on IT-related problems.
Information and documentation
- Knowledge articles - key information for new staff and students.
- - in-depth self-help articles (IT account required).
Infrastructure
IDG Feedback
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You can use the to tell us about your experience with our services. This includes raising a complaint, sharing a compliment, or suggesting an improvement.
- Further information about how complaints are handled can be found on the IDG Complaints page.