Current status
AmberIT status: Alert
Thursday 18th June 09.50
Degradation of service for AskHR/C4C
You may find that the service is slow/unresponsive when logging a ticket. The issue is being investigated.
We are sorry for any inconvenience caused.
AmberIT Status: Alert
Slow performance when connected to VPN
Update 28/5
Some staff have previously experiencing performance issues with the VPN service.
This presented as slow loading of webpages or applications, or difficulty accessing them.
On Thursday 28th May at 07:30 changes were applied to the STAFF VPN.
Early indications are that these changes have improved performance, but we will continue to monitor.
If you experience any issues with the VPN, please log a ticket with the IDG Service Desk:
/services/idg/
AmberIT status: alert
VPN issue
14th April 11.20am
Some staff may notice that the Service is slower than normal.
Symptoms when connected are slowness loading webpages or use applications (or unable to access them).
We are investigating this issue urgently.
If you do experience a problem, please log a ticket with the IDG Service desk: /services/idg/