Current status
AmberIT status: Alert
Reports May contain stale SITS Data
Tuesday 14th July 08:45
Reports have been refreshed with the latest available data.
Reports are now updating as expected and the incident has been resolved.
Monday 13th July 16:10
The SITS supplier is currently restoring the reporting database. Validation testing and report refreshes will follow.
If all activities complete successfully, reports are expected to be up to date from the start of the working day tomorrow.
Monday 13th July 13:00
We are aware of an issue affecting reporting based on SITS student records data.
Updates to the reporting data has not been applied since 14.37 on Friday 10th July meaning reports may not currently reflect the latest student record changes.
The issue has been escalated to our supplier as a Priority 1 incident and is receiving urgent attention. Further updates will be provided as soon as additional information becomes available.
AmberIT status: Alert
29/6: Sign in issue primarily affecting applicants and new starters.
Update 04/07 12:15
The sign-in issues affecting some applicants, new starters and users who had recently changed or reset their password appear to have been resolved.
Microsoft applied a change to the Warwick tenant on the evening of 3 July, which has significantly improved the situation.
Testing has been positive and new users are no longer experiencing the issue. We have also received confirmation from a number of previously affected users that they can now sign in successfully.
We are continuing to monitor the service, complete further testing and check with previously affected users to confirm the issue has been fully resolved. All indications so far are positive.
AmberIT status: Alert
Thursday 18th June 09.50
Degradation of service for AskHR/C4C
You may find that the service is slow/unresponsive when logging a ticket. The issue is being investigated.
We are sorry for any inconvenience caused.